1.About Rivon Lanka
Rivon Lanka is an authorised electric vehicle (EV) dealership operating in Sri Lanka. We offer new electric cars, SUVs, and related accessories, along with aftersales support, financing guidance, and vehicle servicing. Our mission is to accelerate Sri Lanka's transition to clean, sustainable transportation.
By accessing our website at rivonlanka.lk or visiting our showroom, you confirm that you have read, understood, and accepted these Terms & Conditions.
2.Eligibility & Account Registration
To purchase, reserve, or inquire about a vehicle, you must:
- Be at least 18 years of age
- Hold a valid Sri Lanka National Identity Card (NIC) or passport
- Possess a valid driving licence where required for test drives
- Provide accurate and up-to-date personal information
Rivon Lanka reserves the right to refuse service or cancel a reservation if any provided information is found to be inaccurate, incomplete, or fraudulent.
3.Vehicle Purchases & Orders
3.1 Pricing
All vehicle prices displayed on our website and in-showroom are in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice due to currency fluctuations, import duty revisions, or manufacturer pricing updates.
The price confirmed at the time of your signed order agreement is the binding price for that transaction.
3.2 Reservations & Deposits
A non-refundable reservation deposit may be required to secure your chosen vehicle or a pre-order slot. The deposit amount will be communicated at the time of booking.
3.3 Delivery Timelines
Estimated delivery timelines are provided in good faith but may be affected by shipping schedules, port clearance, Sri Lanka Customs procedures, or other factors beyond our control. Rivon Lanka will not be liable for delays arising from such circumstances.
3.4 Vehicle Specifications
Specifications, colours, and features shown on the website are indicative. Minor variations may occur due to manufacturer updates or stock availability. Rivon Lanka will inform you of any material changes before finalising your purchase.
4.Test Drives
Customers wishing to arrange a test drive must:
- Present a valid driving licence at the time of the test drive
- Complete and sign a Test Drive Consent Form
- Be accompanied by a Rivon Lanka sales representative unless otherwise agreed
The customer assumes full responsibility for any damage caused to the test drive vehicle through negligence or reckless driving. Rivon Lanka's insurance policy will apply in cases of accidental damage subject to its terms.
5.Payments & Financing
Rivon Lanka accepts payment via bank transfer, credit/debit card, and approved financing arrangements. We work with partner financial institutions to offer leasing and hire-purchase options. Finance approvals are subject to each institution's eligibility criteria and are independent of Rivon Lanka.
Ownership of any vehicle will only be transferred to the customer upon receipt of full and cleared payment, or upon execution of a valid financing agreement.
6.Warranty
All Rivon Lanka vehicles come with a manufacturer's warranty, the details of which will be provided in your vehicle documentation at the time of purchase. The warranty covers manufacturing defects under normal use conditions and does not cover:
- Damage caused by accidents, misuse, or unauthorised modifications
- Normal wear and tear (tyres, brake pads, wiper blades, etc.)
- Damage resulting from failure to follow the manufacturer's service schedule
- Use of non-approved charging equipment or accessories
Battery warranty terms are specific to each model and will be outlined in the vehicle's warranty booklet.
7.After-Sales Service & Maintenance
Rivon Lanka provides authorised servicing for all vehicles sold through our dealership. To maintain your warranty, we recommend adhering to the manufacturer's recommended service intervals.
Service bookings can be made through our website, by phone, or in person at our service centre. Rivon Lanka will not be responsible for any loss or inconvenience arising from delayed service appointments due to parts availability or workshop capacity.
8.Returns & Cancellations
Due to the nature of motor vehicle sales, Rivon Lanka does not offer a general right of return once a vehicle has been registered in the customer's name and delivered. However, if a vehicle has a material defect that cannot be remedied within a reasonable period, Rivon Lanka will work with the customer to find an appropriate resolution, which may include repair, replacement, or a partial refund at Rivon Lanka's discretion.
Order cancellations prior to delivery must be made in writing and are subject to:
- Forfeiture of the reservation deposit
- Any additional costs already incurred by Rivon Lanka in processing the order
9.Intellectual Property
All content on the Rivon Lanka website and marketing materials, including but not limited to:
- Brand name, logo, and visual identity
- Vehicle photographs and videos
- Written content, brochures, and specifications
- Website design and layout
is the property of Rivon Lanka or its respective manufacturers and licensors. No content may be reproduced, distributed, or used commercially without prior written permission from Rivon Lanka.
10.Privacy & Data Protection
Rivon Lanka collects personal information (name, contact details, NIC, driving licence details) solely for the purpose of processing vehicle inquiries, purchases, service bookings, and communications. We do not sell or share your personal data with third parties except where required by law or necessary to complete your purchase (e.g., financing partners, registration authorities).
By engaging with Rivon Lanka, you consent to the use of your data for these purposes. You may request access to or deletion of your personal data by contacting us at the address below.
11.Limitation of Liability
Rivon Lanka's liability in connection with any vehicle purchase or service is limited to the purchase price of the vehicle or service in question. Rivon Lanka will not be liable for any indirect, incidental, or consequential losses, including loss of income, loss of use of the vehicle, or any other consequential damages.
Rivon Lanka does not guarantee uninterrupted access to its website and accepts no liability for losses arising from website downtime or technical errors.
12.Governing Law
These Terms & Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
13.Amendments
Rivon Lanka reserves the right to update or amend these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after any such changes constitutes your acceptance of the revised terms.
14.Contact Us
For any questions, complaints, or service requests, please reach out to us:
Website: rivonlanka.lk
Email: @rivonlanka.lk